Privacy Policy

TestConn is operated by Achraf Hassan Ouahidi. TestConn is operated from Spain and is available to users worldwide.

For any privacy question or request, contact contact@testconn.com.

• Your IP address — read from your request in order to show your public IP and look up your network provider, ASN and country.
• Measurement data — download and upload speed, ping and jitter, generated in your browser and displayed to you.
• Standard technical data — information your browser sends with any web request, processed by our hosting provider to deliver the site.
• Contact form details — if you choose to write to us, the information you enter in the form. See the section below.

• We do not permanently store full IP addresses. Your IP is used to answer your request and is not retained afterwards.
• We do not write your IP address to application logs or analytics.
• We do not store your speed-test results. They exist in your browser for the session and are gone when you leave.
• We do not operate user accounts or keep a history of your tests.

If this ever changes, this policy will be updated before the change takes effect.

If you send us a message using the contact form, we receive the first and last name, email address, subject and message you enter, along with a phone number if you choose to provide one, and the date of your submission.

• This information is used only to read and answer your message. It is not used for marketing, and sending a message does not subscribe you to anything.
• Submissions are not saved to a database by this website. They are passed to our email delivery provider, which sends the message to our inbox and processes it under its own terms.
• The message content, your email address and any phone number are not written to our application logs.
• Your message is kept in our email inbox for as long as it is needed to deal with your request and any follow-up, and is deleted when it is no longer needed.

Speed tests run against Cloudflare’s edge infrastructure. Cloudflare receives the connection traffic and your IP address as a necessary part of performing the measurement. Where the measurement library supports it, TestConn disables the additional results logging that would otherwise be sent.

Download, upload, latency and jitter are browser-based measurements. Packet loss is not currently measured and is displayed as N/A. Results may differ from other testing services. The Methodology page explains the method in full.

• Cloudflare — provides the measurement endpoints your browser tests against.
• IP data provider — receives your IP address server-side in order to return your network provider, ASN and country.
• Email delivery provider — receives the details you submit through the contact form in order to deliver your message to our inbox.
• Hosting provider — serves this website and processes standard request data.

Each third party processes data under its own privacy terms. If advertising is introduced in future, this section and the Cookie Policy will be updated first, and consent will be collected where required.

Processing your IP address is necessary to provide the service you requested: without it, the site cannot show your network details or run a meaningful test. Data is processed for the duration of your request and is not retained afterwards.

Where you contact us, we process the details you provide in order to respond to the request you have made of us, and keep them only for as long as that takes.

Depending on where you live, you may have rights to access, correct, erase or restrict the processing of your personal data, and to object to it or lodge a complaint with your data protection authority. Speed-test results and network details are not retained by TestConn after the request, but contact-form messages may remain in our email inbox for as long as necessary to handle the request and any follow-up. You may contact us to exercise your rights regarding that correspondence.

TestConn is a general-audience diagnostic tool and is not directed at children, and we do not knowingly collect personal information from them.

We may update this policy as the site develops — for example when advertising or new features are introduced. The date at the top of this page shows when it was last revised.